Terms and Conditions DuitNow99 — Read Before You Play

Welcome to DuitNow99, Malaysia's leading online casino and sports betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and DuitNow99 ("Platform", "we", "us"). This document governs all aspects of your use of our platform, including the website, mobile app, and all related services.

By accessing or using duitnow99 services in any way, you confirm that you have read and agreed to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Rules, which form an integral part of this document.

If you disagree with any part of these Terms, please stop using our platform immediately. duitnow99 reserves the right to update or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you remain compliant with the latest version.

To register and use DuitNow99 services, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above at the time of registration — no exceptions will be made regardless of the reason.
• Be an individual acting on your own behalf, and not as an agent or representative of another party.
• Not prohibited from participating in online gambling activities under the laws of your jurisdiction.
• Have full legal capacity to enter into a binding agreement.
• Never previously banned or suspended from the DuitNow99 platform for a terms violation.
• Provide truthful, accurate, and complete information during the registration process.

Duitnow99 carries out a rigorous Know Your Customer (KYC) process to verify the identity of all new members. You may be required to submit a valid government-issued ID (MyKad, passport) and proof of address during this process. Failure to complete KYC within the specified period will result in your account being temporarily suspended until verification is complete.

Your duitnow99 account is personal and exclusively yours. You are fully responsible for all activities that occur under your account, regardless of whether those activities are carried out by you or by any other party you have or have not authorised to access your account.

As a responsible account holder, you agree to:

• Ensure your password is strong and not shared with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Notify the duitnow99 support team immediately if you suspect your account has been compromised or accessed without authorization.
• Ensure all your account information — including phone number, email, and banking details — is kept up to date.
• Not to transfer, sell, or hand over your account to any other party under any circumstances.

Duitnow99 is not liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

Duitnow99 supports a variety of safe and convenient deposit methods for Malaysian players, including DuitNow QR, FPX, Touch 'n Go eWallet, GrabPay, and local bank transfers. All deposits are processed in real time and funds are credited to your account immediately upon confirmation by the payment provider.

All deposits must be made using a payment method registered in your own name. DuitNow99 does not accept third-party deposits. Any deposit whose ownership cannot be verified may be held pending verification. DuitNow99 reserves the right to request proof of deposit in certain situations for security and anti-money laundering (AML) compliance purposes.

Duitnow99 processes all valid withdrawals in under 15 minutes — our records show an average withdrawal time of just 8 minutes for members who have completed KYC verification. Withdrawal limits depend on your membership tier and KYC status.

Withdrawal conditions that must be met:

• KYC verification must be completed before the first withdrawal is processed.
• Withdrawals must be made to a bank account or e-wallet registered in your own name.
• The minimum withdrawal is RM 30 for all methods.
• If a bonus has been claimed, the applicable bonus rollover requirement must be met before any balance can be withdrawn.
• Duitnow99 reserves the right to request additional supporting documents for withdrawals exceeding RM 50,000 per day.
• The daily withdrawal limit for regular members is RM 50,000 and up to RM 200,000 for VIP Diamond members.

Duitnow99 offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to the specific terms and conditions stated in their respective promotion details. General conditions applicable to all bonuses are as follows:

• Each member may claim each type of bonus only once, unless otherwise stated in the promotion terms.
• Rollover requirements (wagering requirements) must be fulfilled before any bonus or bonus winnings can be withdrawn.
• Bonus abuse — including the use of multiple accounts, bet boosters, or arbitrage strategies — will result in bonus forfeiture and possible account closure.
• Duitnow99 reserves the right to modify, suspend, or withdraw any promotion at any time.
• Unused bonuses will expire automatically once the validity period ends.
• Bonus value cannot be transferred between accounts.

Every promotion will clearly state: the bonus value, rollover requirements, validity period, eligible games, and maximum bet limit when using the bonus. Please read the specific terms of each promotion before claiming.

All games on DuitNow99 use a Random Number Generator (RNG) independently certified by iTech Labs. This ensures every game outcome is genuinely random and fair, free from any manipulation by DuitNow99 or its players.

General game rules applicable across the platform:

• Game results recorded by the duitnow99 system are final and binding.
• In the event of a technical disruption during gameplay, affected rounds will be voided and all wagering funds will be returned to your account.
• The use of automated software, bots, or any external assistance tools during play is strictly prohibited.
• Duitnow99 reserves the right to void bets or games where there is evidence of manipulation or a breach of rules.
• The RTP (Return to Player) for each game can be checked in the respective game information and is consistent with global industry standards.

For live casino games with real dealers, all sessions are recorded and can be reviewed in the event of a dispute. The decision of DuitNow99's game managers is final in all live game disputes.

The following actions are strictly prohibited on the duitnow99 platform. Any violation may result in immediate account restriction or closure:

• Registering or using more than one account.
• Using a false identity or another person's information to register.
• Engaging in money laundering or using the platform for illegal activities.
• Using third-party software, automated bots, or scraping tools.
• Manipulating or attempting to exploit technical bugs in the system.
• Colluding with other members to cheat in games — particularly in poker and live casino tables.
• Using abusive, threatening, or harassing language toward staff or other members.
• Abusing the bonus system through dishonest methods.
• Placing contra bets to meet bonus rollover requirements.
• Attempting to access restricted sections of the system or other members' accounts.

Duitnow99 reserves the right to suspend, restrict, or close any account at any time where there is reasonable cause. This includes but is not limited to:

• Violation of any section of these Terms.
• Suspected fraud, money laundering, or other illegal activities.
• Failure to submit KYC documents within the stipulated timeframe.
• Self-exclusion requests submitted by members through the Responsible Gaming program.
• Legal requirements or instructions from regulatory authorities.

Members may also close their own accounts at any time through account settings or by contacting our support team. Any valid balance in an account closed at the member's request (not due to a violation) will be refunded within 3–5 business days.

In cases of closure due to a terms violation, duitnow99 reserves the right to withhold balances linked to fraudulent activity or bonus abuse, subject to a thorough internal investigation.

Duitnow99 provides its platform on an "as-is" basis and makes no express or implied warranties regarding the availability, accuracy, or fitness of the service for any particular purpose. While we strive to maintain 99.9% uptime, occasional technical disruptions may occur.

Duitnow99 is not liable for:

• Losses or damages arising from service disruptions beyond our control.
• Losses caused by the failure of the user's internet connection or device.
• Unfavorable game outcomes that are the result of a fair and valid RNG.
• Losses arising from the actions of third parties such as payment providers or game suppliers.
• Any indirect, consequential, or punitive losses under any circumstances whatsoever.

Duitnow99's maximum liability to any member in any situation is limited to the total amount deposited by that member in the 30 days preceding the claim.

Duitnow99 reserves the right to amend, update, or replace any part of these Terms at any time. Any changes take effect immediately upon being posted on our official website at duitnow99.fun/terms-conditions.

We will endeavor to notify members of important changes through:

• In-account notifications when you log in.
• Email to the address registered in your account.
• Announcements on the website's home page.

Continued use of the duitnow99 platform following any amendment constitutes your acceptance of the revised terms. If you do not agree with the amendments, please cease using the platform and contact our team to close your account.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the operation of the DuitNow99 platform. Any dispute arising from or related to these Terms or your use of our platform shall first be resolved through good-faith negotiation between both parties.

If a resolution cannot be reached through negotiation within 30 days, the dispute may be referred to an independent arbitrator jointly appointed by both parties. The arbitration decision is final and binding.

Duitnow99 operates in full compliance with all applicable licensing and regulatory requirements. This platform is intended solely for users located in jurisdictions where use of such services is permitted under local law. It is the user's responsibility to ensure that their participation in online gambling is lawful in their region.